Dispatch and Field Services

Let us take the hassle out of managing your remote IT sites! Our dispatch services are designed to help you cut costs and streamline operations by reducing the need for flying out technicians.

Our Services at a Glance

Field Service Management

Our Field Service Management within Dispatch ensures that your business locations, especially remote or multi-site operations, receive prompt and expert on-site support. We manage every aspect of field service dispatching, from scheduling technicians to ensuring the completion of tasks like equipment installations, network setups, and repairs. Our team ensures that your field service needs are handled efficiently, minimizing downtime and maximizing productivity.

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SLA-Based On-Site Technicians

We guarantee timely, professional on-site support by dispatching qualified technicians to your remote sites, all while adhering to strict Service Level Agreements (SLAs). This ensures that your business remains operational with minimal downtime..

Emergency Dispatch Support

When urgent technical issues arise, our Emergency Dispatch Support is ready to respond quickly. We dispatch qualified technicians to your remote sites as soon as possible to address critical system failures, outages, or other emergencies. With our fast response times and 24/7 availability, you can rest assured that your business will be back up and running with minimal disruption.

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Scheduled Maintenance Dispatch

We offer Scheduled Maintenance Dispatch services to proactively manage the upkeep of your infrastructure. Our technicians visit your remote sites on a prearranged schedule to perform routine system checks, hardware updates, and network optimizations. By maintaining your systems regularly, we help prevent costly breakdowns, extend the life of your equipment, and ensure your business operations run smoothly without unexpected interruptions.

Remote Support & Dispatch Services

At KIT TECHNOLOGIES, we specialize in providing reliable remote support for businesses with multiple or remote sites. Our highly skilled technicians are available to assist you on-site, ensuring that your business operations continue seamlessly. We pride ourselves on meeting the required Service Level Agreements (SLAs), so you can trust that your issues will be resolved in a timely and professional manner.

Equipment Installation & Maintenance
From installing new hardware to performing regular maintenance, our team is equipped to handle all your equipment needs at remote sites. We ensure that your business infrastructure is up-to-date and functioning efficiently.


  • No matter where your business operates, our network of skilled technicians can reach your remote locations to provide the hands-on support you need.

  • We understand the importance of uptime for your business. That’s why we ensure that all our dispatch services are aligned with your specific SLAs, giving you peace of mind that issues will be resolved promptly.

  • Our technicians are thoroughly vetted and highly trained to handle a wide range of technical issues. Whether it’s hardware troubleshooting, network configurations, or equipment installations, we ensure the job is done right

  • Rather than maintaining a full-time team for remote locations, our dispatch services offer a more cost-efficient way to handle site support. You only pay for the services you need when you need them.

  • We help businesses optimize their remote site connectivity through expert network configurations, ensuring seamless communication and data transfer between your locations.